Summary

These Caylent Calibrate™ Terms apply only where expressly incorporated by reference in a written Statement of Work (“SOW”) between Caylent and Client. These Caylent Calibrate™ Terms do not apply independently and do not form a contract absent such incorporation.

Caylent Calibrate™ Service Bands are defined by the client's AWS spend, subject to the terms of the applicable SOW.

  • Band 1: $50,000 to $150,000 per month
  • Band 2: $150,000 to $300,000 per month

For clients with AWS spend greater than $300,000 per month, other Caylent MSP services will be defined in the applicable SOW.

Caylent may update these Caylent Calibrate™ Terms from time to time by posting a revised version at this URL. Any changes will become effective thirty (30) days after posting, unless a shorter period is required for legal, regulatory, or security reasons. Client’s continued receipt of the Caylent Calibrate™ Services after the effective date constitutes acceptance of the updated Caylent Calibrate™ Terms. If Client objects to a material change, Client may terminate the SOW in accordance with the terms of the SOW.

Summary

Band 1
Band 2

AWS MRR

$50k - $150k

$150k - 300k

nOps Subscription Included?

Yes

Yes

Upfront Services

1. Platform onboarding

2. Data review + Platform demo call post onboarding

3. Integrations setup + Slack + alerts setup

4. Enablement session

5. Cost visibility use case discovery

6. Cost allocation report development & review

1. Platform onboarding

2. Data review + Platform demo call post onboarding

3. Integrations setup + Slack + alerts setup

4. Enablement session

5. Cost visibility use case discovery

6. Cost allocation report development & review

Ongoing Services

Quarterly Security & Best Practices Scan & Summary Report

Quarterly Cost Analysis

Advisory - Up to 5 Hours Per Quarter of SA On Demand for Generalized AWS Expertise

Quarterly Security & Best Practices Scan & Summary Report

Quarterly Cost Analysis

Advisory - Up to 15 Hours Per Quarter of SA On Demand for Generalized AWS Expertise

One Quarterly Deep Dive Service - Choices Include:

- Advanced nOps feature enablement (i.e., Kubernetes optimization, idle resource optimization, etc)

- nOps third-party integration setup & analysis (i.e., Datadog, Snowflake, etc)

- Deep Dive cost optimization analysis

- Deep Dive security analysis

- Well-architected pillar review & analysis

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